Android Game Development

In my opinion the best opensource free 2d game engine is AndEngine.

It has a java compatible Box2d implementation.

The engine has a wonderful sprite and audio controller.

There are lots of tutorials that help you get started with it.

http://www.andengine.org/

Applications I use on Ubuntu 12.04

Openshot Video Editor - Really simple and powerful video editor.

http://bit.ly/MN99qd

Recordmydesktop - Working desktop recorder with minor issues with Compiz.

http://bit.ly/WZ5O8T

Google Chrome web browser - Fastest browser under any OS.

http://bit.ly/MhTXSV

Oracle Virtual Box - Great for running Windows or any other OS.

http://bit.ly/rnbvIM

Deluge - Awesome and simple bit torrent app.

http://bit.ly/YiKn2M

MyUnity - Simple tweak app - simplifies some Compiz settings

http://bit.ly/O0sdzi

Compiz Settings Manager - Cool 3d effects for your desktop.

http://bit.ly/PzrBpT

Android - How to change your ringtone without root

So you have an android phone with Jelly Bean and want to know how to change to a custom ringtone and notification tone? You do not want to root your phone and want something that does not require root access to do this. This is easily done with ES File Explorer File Manager. It is a free application that you can download from the link below.

All you do is open ES and find the audio file that you want. ES should open your SD card by default. Long click it and choose “open as” and choose “audio” then “ES Media Player”. Once it is loaded it will play so pause it. Right by the filename is a little bell icon. Click on that and choose what type you want to save it as. Easy as that with no need to root your phone!

http://bit.ly/LzeN9W

My Resume

Summary of Qualifications

• At DHL won an award two years in a row for exceptional customer service and technical aptitude.

• Troubleshooting experience with Windows 95/98, 2000, XP, Vista, and 7.

• Experience in troubleshooting all Microsoft office applications including all versions of Outlook.

• Expertise in learning and troubleshooting proprietary applications.

• Ticketing systems worked with are HEAT and HP Service Desk along with some proprietary systems.

• Desktop networking experience including WiFi, router diagrams, tracert, ping, ipconfig, and other Microsoft network troubleshooting.

Work Experience

Lantek/American Eagle Outfitters, Warrendale, PA              2012

Service Desk Representative I

• Supported MS Office 2010 with troubleshooting, installation, and customer training.

• Supported all aspects of desktop and Windows networking including WiFi, Ethernet, and troubleshooting through Windows command line (ping, tracert, ipconfig). Windows XP, Vista, and 7 versions supported.

• Supported network hardware troubleshooting over the phone. Walked stores through checking network cables and that the there was power and the correct lights were on the switches, router, and other network devices, escalated as necessary.

• Supported RIM Blackberry and Apple iPhone (ie.Connectivity, troubleshooting, escalation)

• Supported AS/400 with account resets and job kills.

Geeks Home and Office, Spokane WA/Mesa AZ              2008 to 2011

Field Service Representative I

• Supported MS Office 2000 through 2007 with troubleshooting, installation, and customer training.

• Supported all aspects of desktop and Windows networking including WiFi, Ethernet, and troubleshooting through Windows command line (ping, tracert, ipconfig). Windows XP, Vista, and 7 versions supported.

• Support reporting applications (Crystal Reports)

• Supported RIM Blackberry and Apple iPhone (ie.Connectivity, troubleshooting, break/fix)

• Supported Microsoft Sharepoint, (ie LDAP and AD connectivity, user permissions)

• Support Web based applications (ie.LDAP and Active Directory web portals for password resets and user permissions. Unix system web portals.

DHL, Scottsdale, AZ              2006 to 2008

Technical Support Representative II

• Averaged 60 calls per day with an after call work of under 10 seconds and an average handle time of under 10 minutes

• Supported Avaya phone system (ie. Troubleshooting, password resets, account setup, phone queue setup and maintaining, reporting)

• Supported over 300 proprietary applications.

• Support Web based applications.

• Support Crystal Reporting Applications

• Mainframe client emulators.

• Subject matter expert for all printers including Dot Matrix, Impact, Laser, and Thermal label printers.

• Supported Cisco VPN

• Support Cell phones including RIM Blackberry (ie._Connectivity, troubleshooting, break/fix)

• Password resets both LDAP and Active Directory

• Supported all Microsoft Office applications for all versions. Including Outlook and Exchange server.

• Supported Windows XP

• Suport Microsoft SharePoint.

TLC, Mesa, AZ              2001 to 2005

Technical Support Representative I

• Took phone calls and went to staff’s desks.

• Setting up Outlook for Exchange and Pop3.

• Support of TLC Access and Oracle databases for client tracking.

 Edict Systems, Dayton OH              1999 to 2000

Technical Support Representative I

• Took 15-20 end user calls per day and occasionally went on location for troubleshooting.

• Supporting end users for Formula One™ EDI application.

• Supporting in house network, Internet Explorer, Office 2000 Professional, Windows NT 4.0 Workstation and Server, and Windows 2000 Professional and Server.

• Developed in house support system through HTML design for common problems and errors.

Education

MCP, Dayton OH1999